COUCH POTATO RUN CLUB
REFUND & CANCELLATION POLICY.
Version: 1.0 | Effective Date: 15 August 2026 | Last Updated: 15 August 2026 | Applies To: All Couch Potato Run Club programmes, events and services in South Africa and the United Kingdom.
SECTION 01
PROGRAMMES & EVENTS.
The majority of what we sell – running programmes, event tickets and online/digital coaching – is delivered digitally or provided in person. There is nothing physical to ship. After you sign up, you’ll receive your confirmation, joining details and any digital materials by email.
SECTION 02
MERCHANDISE (PRE-ORDER).
We do sell physical merchandise, currently on a pre-order basis. For pre-order items:
SECTION 03
DELAYS.
We do our best to meet the estimated dates, but pre-order timeframes can occasionally shift. If there’s a significant delay, we’ll let you know, and you can contact us at hello@couchpotatorunclub.com.
SECTION 04
RETURNS.
See our Refund & Cancellation Policy for your rights regarding merchandise, including UK 14-day return rights and SA Consumer Protection Act rights.
